Distributing a Survey via Email

Accessing a Survey Unique Web Link

The basis of any survey that you distribute with the survey Web link (also known as the survey "URL").  The Web link for any survey is available in the "Distribute" section of any survey, as shown below:

Example: Navigating to the Distribute tab to access a survey Web link

Distributing a Survey via Email

Email is one of the most common mechanisms for survey distribution.  Manually sending email allows you to craft your message of choice, include the survey Web link, and share with your desired list of recipients.  GetFeedback survey links can be distributed using all standard email applications.  

Manual Email Example:

If your survey is distributed manually, simply paste the link to the survey in your email and use the HTML settings within your email application to make sure that the text becomes a hyperlink. 

GetFeedback Online Survey Software Email Survey

Best Practices for Sending HTML Links

Additionally, it is possible in most email applications to mask the hyperlink with your own text.  For example, in the screen below you will notice that the survey URL has been masked with a HTML link labeled "Begin Customer Survey Now"

GetFeedback ONline survey software email HTML link

Emailing using GetFeedback's Email Feature

You can now send email directly from the Distribute tab with our new email feature powered by our partner, Campaign Monitor. We've got a great document on how to use our Email feature located here

Email Distribution with 3rd Party Email Systems and Individual Response Tracking

Please note that it is possible to identify the responses that come from a specific individual with GetFeedback.  Learn more about individual response attribution and response attribution using 3rd party email service providers

Related Articles

Distributing a Survey via a Web Link

Embedding Surveys in an HTML Email


Using Merge Fields to Track Responses from a Specific Person



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